Account Management

Customer Support

Think of Nasuni Customer Support as an extension of your team. Responsive, always-on support is part of your Nasuni investment, and we go beyond technical support and traditional break-fix. The combination of a thriving customer community and our team of dedicated, highly trained experts helps you achieve your IT and business goals faster. Your success is our success.

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Technical Account Management (TAM)

Our Technical Account Management (TAM) service is designed to help you leverage the benefits of cloud file services as quickly and efficiently as possible. A dedicated, highly skilled Technical Account Manager will be with you every step of the way, mastering the nuances of your environment, providing proactive and straightforward guidance, and generally working to ensure immediate and lasting success.

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Professional Services

Nasuni Professional Services is designed to ensure a successful lifetime experience with your cloud file services subscription. We ensure that your implementation is done right, on time, and built to adapt to change. Everything we do is designed to ensure you get the value you deserve.

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24/7 Expert Support

Responsive, always-on, unlimited technical support is part of your Nasuni investment.

Thriving Community

The Nasuni Customer Community is the fastest way to learn and resolve issues.

Unmatched Features

Keep everything running smoothly with software updates, expert guidance, proactive monitoring, remote troubleshooting, and more.