World-Class NPS: Nasuni Earns NorthFace ScoreBoard Award for 3rd Straight Year
The Nasuni Customer Community is the fastest way to learn and resolve issues. The Community features documentation, release notes, customer advisories, discussion forums, instructive videos, webinars, and more. But if you need more help, our team is standing by.Customer Community Login
24/7 Expert Support
Our Support professionals carry key industry certifications in storage, cloud, virtualization, networking, and enterprise application technologies. With remote troubleshooting, self-service, and many other program entitlements, you’ll have the resources you need to ensure success with Nasuni.
Responsive, always-on, unlimited technical support is part of your Nasuni investment. Keep everything running smoothly with software updates, expert guidance, proactive monitoring, remote troubleshooting, and all the tools you need to get the most out of your Nasuni deployment.
Customer Support Data Sheet: Avoid business downtime with access to unmatched technical expertise.
The Nasuni technical support team have been truly outstanding. Whenever we have an issue, and there are very, very few issues, we’ve been able to get a consultant on the line and resolve the issue on the first phone call or the first email. Even if something requires a higher level of technical support, it’s very quickly addressed and very quickly resolved.