Customer Support

Thriving Community

The Nasuni Customer Community is the fastest way to learn and resolve issues. The Community features documentation, release notes, customer advisories, discussion forums, instructive videos, webinars, and more. But if you need more help, our team is standing by.

Customer Community Login

24/7 Expert Support

Our Support professionals carry key industry certifications in storage, cloud, virtualization, networking, and enterprise application technologies. With remote troubleshooting, self-service, and many other program entitlements, you’ll have the resources you need to ensure success with Nasuni.

Unmatched Features

Responsive, always-on, unlimited technical support is part of your Nasuni investment. Keep everything running smoothly with software updates, expert guidance, proactive monitoring, remote troubleshooting, and all the tools you need to get the most out of your Nasuni deployment.

Customer Support Data Sheet: Avoid business downtime with access to unmatched technical expertise.


The Nasuni Support team is interactive, engaged, and provides a very knowledgeable understanding of all their products. Issues are understood rapidly with a deep dive undertaken to identify an appropriate solution. They are very helpful and easy to deal with

Malcolm Brown, IT Operations Manager at Ithaca Energy
Read the Case Study