Nasuni customer support

How can we help you?

We’re here to answer your questions 24/7. Jump into our Customer Community portal or scroll down for other ways to contact us.

Customer Community Portal

Information and FAQs

Get the support you need – fast

Nasuni’s Customer Support goes beyond technical support and traditional break-fix. We’re an extension of your team: responsive and always-on. The combination of a thriving customer community and our team of dedicated, highly trained experts helps you achieve your IT and business goals faster. Your success is our success.

There are multiple ways to get in touch – our Customer Community is your fastest way to get help, but you can also call or email.

What to expect in the Customer Community Portal

Documentation and knowledge base

Get “how to” guides, videos, and tutorials on all Nasuni components, release notes on our product releases, FAQs, and technical articles

Community discussions

Nasuni customers and experts meet here to ask technical questions, compare deployment notes, and identify new use cases

Case management

Request Nasuni support and track your case status

Customer support excellence three years running

We’ve got a world-class Net Promoter Score (NPS) of 88 and a 4.8 Transaction Survey ScoreBoard Index (SBI) rating for overall technical support, audited and awarded by the Customer Relationship Management Institute LLC (CRMI).

We’ve been awarded the NorthFace ScoreBoard Award for three consecutive years.

Our support phone lines are open 24/7/365

Contact us at the best number below

1.888.6NASUNI (1.888.662.7864)

Or email us at

[email protected]