/ NASUNI CUSTOMER SUPPORT

How can we help you?

We’re here to answer your questions 24/7. Browse our self-service resources or get in touch with our team below.

GET SUPPORT
hero image
/ RESOURCES

Get the support you need – fast

Nasuni’s Customer Support goes beyond technical support and traditional break-fix. We’re an extension of your team: responsive, always-on, and backed by a global team of experts. We resolve issues quickly and help you get more from your environment so you can focus on what matters most.

You can reach us anytime by submitting a support ticket, calling, or emailing. We also offer a range of self-service resources, including on-demand training, product documentation, and a searchable knowledge base, available whenever you need them.

Explore Nasuni’s self-service resources

Customer Community Portal

Access the knowledge base, request Nasuni support and track your case status all in one place.

Customer portal

Customer Academy

Access the on-demand learning hub offering role-based courses, recorded webinars, and short-form videos tailored to different customer roles and experience levels.

Visit the academy

Nasuni Docs

Get “how to” guides, best practices, tutorials, release notes, and technical articles on all Nasuni components, with AI-assisted search to help you find answers fast.

Find answers fast

Customer support excellence five years running

We’ve got a world-class Net Promoter Score (NPS) of 87, a Customer Satisfaction (CSAT) score of 98%, and an overall 4.8 out of 5 ScoreBoard Index (SBI) rating for overall technical support, audited and awarded by the Customer Relationship Management Institute LLC (CRMI).

We’ve been awarded the NorthFace ScoreBoard Award for five consecutive years.

Our support phone lines are open 24/7/365

Contact us at the best number below

1.888.6NASUNI (1.888.662.7864)

Or email us at

[email protected]