Preserving IT’s Most Precious Resource

Nasuni’s Ryan Miller discusses why attention, not time, is the most important resource for IT implementation teams.

November 4, 2025  |  Ryan Miller

We’ve all heard that time is our most precious resource. And while it is valuable, I don’t believe it’s the most precious resource. I’d argue that attention deserves that honor. After all, time can be scheduled. Attention can be squandered.

Reflecting on my days in IT implementation, I often saw administrators of traditional storage infrastructure pulled in every direction. Between managing backups, capacity planning, hardware refresh cycles, access issues, even manually copying data as part of routine processes, their days were consumed by reactive tasks just to keep things running. This incurs a huge strategic opportunity cost. It’s like trying to plan a cross-country road trip while constantly stopping every mile to fix a flat tire.

Focus: The Hidden Multiplier

When modernization frees IT from maintenance drudgery, something powerful happens: Attention shifts from reactive firefighting to strategic transformation. That’s where real business impact lives.

Consider these examples:

  • Built-in data protection can free up cycles otherwise spent on backup management. That team can spend those cycles building more dynamic and resilient DR processes that reduce overall RTO and RPOs, and better meet the companies future needs.
  • Migrating file data to massively scalable cloud object storage, while maintaining performant end-user access, allows efforts formerly spent on capacity planning and refresh cycles to be spent on re-architecting applications for cloud optimization. This accelerates cloud initiative timelines.
  • Streamlining data access by having a single, immutable, golden copy of data isn’t just about convenience and reducing support tickets to respond to (although that is very nice); it serves as the foundation for AI and ML initiatives.
  • Eliminating manual and home-grown data migration processes by leveraging a solution where new data is automatically available at another site 3 or 3000 miles away optimizes research efforts and reduces time to market for new products.

Breaking the “Cost Center” Mindset

I’ve seen it many times: IT is considered a cost center to a business, or a cost of being in business, as it is not a revenue generating operation. Organizations understand they need IT infrastructure, but once it’s in place, they just maintain their systems. Usually, what’s in place today is good enough, as long as IT teams can make sure it keeps running. It’s when a business-impacting problem surfaces that resources become available, but only to fix the immediate issue.

Traditional ROI calculations reinforce this, focusing narrowly on hard cost savings. But the true return on IT investment is in how it transforms the way an organization operates and enables leadership’s vision where “the rubber meets the road.” This is only accomplished by shifting the perspective of ITs role away from reactivity, and towards strategy.

Claim Your Attention Dividend

Attention is more than mental focus; it’s the currency of innovation. Every cycle that IT spends maintaining status quo is a cycle that can’t be invested in building the future.

Reclaiming that attention changes the game. It empowers IT leaders to:

  • Accelerate strategic initiatives such as cloud migrations, AI adoption, and data-driven decision-making.
  • Elevate IT’s role from a silent cost center to a visible driver of growth and differentiation.
  • Future-proof operations so they can scale and adapt to whatever the market demands next.

Modernization isn’t merely an upgrade to technology; it’s a reinvestment of the most precious resource your business owns. Freeing and focusing IT’s attention today sets the trajectory for tomorrow’s breakthroughs.

The question isn’t whether to make that shift — it’s how soon you’re ready to turn attention into a competitive advantage for years to come.

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