Lessons from Nasuni’s 2025 Customer User Group Series
Nasuni’s Erica Mueffelmann shares her insights and takeaways from the 2025 Nasuni Customer User Group events.
June 26, 2025 | Erica Mueffelmann

Every year, we eagerly welcome our customer community to connect, collaborate, and learn from our Nasuni Customer User Group events in the US and EMEA. These dynamic forums bring together global IT leaders to exchange real-world insights, share best practices, and offer direct feedback to the Nasuni team.
This year, we hosted gatherings in both London and Boston. Separated by oceans and calendars (but united in purpose), these events sparked a clear and powerful theme: AI is no longer on the horizon. In fact, it’s already reshaping the enterprise landscape across industries and geographies. The race is officially on to unlock AI’s full potential, and it all starts with one critical factor: data.
It just so happens that data management is where Nasuni customers shine. Our broad customer base drives bold strategies to unify, secure, and mobilize data at scale to fuel the future of AI and technology in the enterprise. What follows are just a few standout moments that capture the innovation, ingenuity, and peer-driven wisdom that defined our 2025 events. And trust us, there is a lot more where this came from.
Customer Voices: From Strategy to Execution
At User Group, we make sure that our customers do more than just attend every year — they share. Across every session, peers took the stage to offer real-world perspectives on how they’re leveraging Nasuni to solve complex business challenges. These candid, firsthand accounts aim to spark vibrant discussions, build trust across industries, and offer attendees actionable insights grounded in lived experiences.
Peer-to-peer feedback remains one of the most valuable takeaways from our User Groups. It not only validates best practices, but inspires fresh ideas and collaborative problem-solving. One particularly impactful session featured Daniel Carney, Business Technology Manager at Tighe & Bond, who outlined his team’s cloud-forward data strategy built on the principles of Growth, Performance, and Resilience. Here’s how that strategy came to life:
1. Growth Through Scalable Integration
Tighe & Bond faced the familiar challenge of M&A complexity, disparate systems, inconsistent formats, and data silos. By standardizing onboarding and automating intake, they created a centralized architecture that simplifies file pathing, eliminates silos, and accelerates post-merger integration.
2. Performance Without Boundaries
With hybrid work the new norm, they transitioned to Azure Virtual Desktops and deployed Nasuni for streamlined access to CAD, Revit, and BIM tools. The result? High-performance, secure user access dramatically reduces IT overhead, whether in the office or remotely.
3. Resilience as a Standard
Perhaps most impressively, Tighe & Bond demonstrated how Nasuni enables instant recovery from disruption. Their strategy includes:
- Immutable snapshots every five minutes
- Ransomware mitigation
- Three-tiered volume segmentation (standard files, GIS, and point clouds)
This blueprint delivers a modern data foundation that’s cloud-ready and AI-friendly for all Nasuni customers and was something that resonated with every individual in the room.
The Evolution of AI and Where Nasuni Fits
As we all know: In the AI landscape, what started as simple chatbots has quickly transformed into powerful, multi-agent ecosystems capable of transforming business operations, enhancing decision-making, and automating complex workflows. But behind every successful AI deployment lies a critical ingredient… You guessed it. Data. And not just any data. Well-managed, accessible, and secure data.
In one of the most talked-about sessions at this year’s events, Nasuni’s Chief Innovation Officer of Data Intelligence & AI, Jim Liddle, unpacked the rapid evolution of AI and highlighted the pivotal role Nasuni plays in this new era. As organizations across industries shift from AI experimentation to AI implementation, Nasuni stands out as the data engine that powers it all. We are purpose-built to enable organizations to harness unstructured data and integrate it seamlessly into their AI strategies.
Here’s how Nasuni fits into the modern AI landscape:
- Data Collection & Processing: Nasuni captures massive volumes of unstructured data — often from the edge — and synchronizes it across the globe in real time, creating a unified, cloud-native foundation for AI readiness.
- AI Interactions & Agent Deployment: By powering inference, training, and edge caching, Nasuni supports the infrastructure needed to enable intelligent agents and responsive AI applications.
- Business Process Integration: Through built-in automation, continuous data protection, and tight integration with enterprise workflows, Nasuni makes it easier to embed AI directly into core business processes.
Nasuni is uniquely positioned as a foundational platform for building scalable, flexible, and open AI ecosystems.
The AI Journey is a Data Journey
If there’s one thing the 2025 User Groups made evident, it’s that the path to AI success begins with data and, more importantly, community. At Nasuni, we firmly believe that our customers aren’t just adopters of our technology. They’re co-creators of our future. The insights, challenges, and ambitions shared by our customers at this year’s events are shaping more than conversations — they’re shaping our roadmap and our vision.
From architecting more open, flexible data strategies to enabling scalable AI ecosystems,
Nasuni is committed to building a platform that reflects the real-world needs of the enterprises we serve. Whether it’s avoiding vendor lock-in through open API access, accelerating AI adoption via integrations with the leading hyperscalers, or enhancing resilience with instant recovery and intelligent automation, this kind of feedback drives every innovation.
To all our customers, regardless of attendance at our events: thank you for your trust, your candor, and your vision. We’re proud to work with you to power the data foundation that will carry all of us into what’s next. As true partners, we’re building smarter, stronger, and more future-ready enterprises.
Want to learn more about our customer community and platform? Contact us to explore how Nasuni can support your AI-ready data strategy, and all your data management needs. Let’s keep building, together.
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