Privacy Policy
This Privacy Policy applies to Nasuni Corporation’s (“Nasuni”) collection and use of personally identifying information ("Personal Information") that we may gather when you visit our websites, purchase, license, or use Nasuni products or services, or contact us. By using Nasuni products or services or visiting our websites, you expressly consent to the collection, processing, and use of your Personal Information according to this Privacy Policy.
Our Terms of Service and License Agreement addresses how we handle, encrypt, and protect the Data you choose to store on our Service ("Data"), as well as other matters. All provisions of the Terms of Service and License Agreement are incorporated into this document by reference. Nasuni may amend the terms of this Privacy Policy in accordance with the Terms of Service and License Agreement.
Updated July 13, 2011
Definitions
All of the terms used in this Privacy Policy have the same meanings as specified in the Terms of Service and License Agreement.
Why Nasuni Collects Personal Information
Nasuni collects your Personal Information at a variety of points, including when you place an order, download a new product or update, register a license, request services, store Data, confer with one of our customer support technicians, or take part in other activities on our Website. During these interactions we will collect Personal Information relevant to your transaction with Nasuni, such as your name, title, mailing address, phone number, e-mail address, employment information, credit card, banking or billing information, along with information about the Nasuni products or services you license, such as the activation code, date of purchase, and information relating to a support issue. Nasuni will use your Personal Information to send you messages through SMS/Text messaging, email, etc. concerning Nasuni products or services. Please be aware that if you choose not to provide us with your Personal Information, we may not be able to, or may choose not to, make Nasuni products or services available to you.
Cookies and Other Technologies
Nasuni uses "cookies" and other technologies to collect data that enable us to better understand and improve the usability, performance and effectiveness of our Website. Cookies are files sent to your browser and stored on your computer. If you do not want Nasuni to send cookies to your browser, you can set your browser options to reject cookies or to notify you when a Website tries to put a cookie into your browser software. Rejecting cookies may affect your ability to use some features of Nasuni Products or Services.
Nasuni gathers general information about visits to our websites, the files you copy to the Nasuni Filer, the configuration of your Filer and your computer's interaction with Nasuni, and stores this information in log files. Nasuni uses this information to understand traffic and downloads on our websites as well as product usage patterns, enabling us to improve the site and product, provide the best experience possible, and improve our ability to serve our customers.
To install Nasuni Products or Services on your computer, you must be an "Authorized Administrator" with respect to your IT systems. By installing Nasuni Products or Services on your computer, you grant Nasuni the right to copy any and/or all of the files on the Nasuni Filer regardless of who might be the creator, originator, editor, or otherwise the owner of those files. You assume sole responsibility for Nasuni receiving access to and managing those files.
Sharing Your Personal Information
Nasuni will not provide unaffiliated third parties with access to your email address or other contact information. Nasuni or the Nasuni Affiliates may, from time to time, share with you information about other products and services that we think you may find to be of interest. If you wish to change the types of communications you receive from us, you may do so by modifying your profile at www.nasuni.com, by emailing your request to us at privacy@nasuni.com, or by clicking on an appropriate link in any Nasuni email communication to you.
Nasuni may disclose your Personal Information to third parties if we believe that such action is necessary to (1) comply with a law, regulation, or governmental or judicial warrant, rule, or order; (2) protect and defend the rights or property of Nasuni; (3) enforce the Terms of Service and License Agreement or this Privacy Policy. Nasuni may also provide access to your Data to government authorities if Nasuni suspects or believes that the Data contains child pornography or other prohibited data, or that the Data or the Nasuni products or services are being used for illegal purposes. Nasuni will provide access to your Data to your surviving spouse and/or your executor upon presentation of a death certificate and identification which Nasuni reasonably believes to be valid and sufficient, or in response to a court order, warrant, subpoena or other judicial or administrative legal process.
How We Communicate with You
Nasuni may, from time to time, send you emails, or other communications containing the following types of information: notifications of detected problems with the Service; notifications concerning the expiration, renewal and status of your account; activity status reports; Service and Software upgrade notices; notices concerning new or related products or services from Nasuni or other providers, enhancements, and price changes, notifications regarding suspected unlawful or inappropriate use, and requests for feedback on your Nasuni products and services.
Security for Your Personal Information
Nasuni has security measures in place to protect against the loss, misuse, and alteration of your Personal Information in our customer database. Personal Information provided to Nasuni is stored in secure facilities with access restricted to authorized personnel only. Although we make good faith efforts to store the Personal Information we collect in a secure operating environment that is not accessible to unauthorized users, we cannot guarantee complete security.
If Nasuni accepts credit card payments with respect to any Service, such payments may be processed through a payment gateway that operates under its own privacy policy. The credit card information related to such payments is sent to Nasuni using secure socket layer encryption (an industry-standard method for protecting data as it travels over the Internet) or a similar encryption technology ("Transmission Encryption”).
Nasuni encrypts the files that we process before they leave your Nasuni Filer. Nasuni also uses Transmission Encryption technology to send your files to our storage service providers. Your encrypted files transmitted to our providers’ servers are stored in facilities with access restricted to authorized personnel only. Nasuni encrypts all Data and metadata including file names and file type information.
How You Can Access Or Correct Your Personal Information
You can access selected Personal Information that we collect online by selecting the "My Account" tab on our home page and logging in. We use this procedure to better safeguard your information. You can correct factual errors in your Personal Information on our websites or by sending a request to privacy@nasuni.com. To protect your privacy and security, we take commercially reasonable steps to verify your identity before granting access or making corrections.
Severability
This Privacy Policy shall apply to the fullest extent permitted by applicable law. If for any reason any provision of this Privacy Policy is held to be invalid or unenforceable to any extent under applicable law, then (i) such provision will be interpreted, construed, or reformed to the extent reasonably required to render it valid, enforceable, and consistent with the original intent underlying such provision and (ii) such invalidity or unenforceability will not affect the validity or enforceability of any other provision of this Privacy Policy and all such provisions shall remain in full force and effect.
Nasuni Contact information
If you have any questions or comments, please contact us at privacy@nasuni.com.