Customer Success

At Nasuni, everything we do is driven by our mission to support and serve our customers. This dedication fuels our product innovation and our customer service mantra so we’ve developed an even better way to assist you…

Your Customer Success Manager

As part of your annual service, you are assigned a Customer Success manager who will work with you to optimize your experience with the Nasuni service. Customer Success ensures your initial roll out is going smoothly, communicates new services and functionality throughout the year, and works with you as your IT storage requirements change and expand. Customer Success works in tandem with our US-based Support staff as well. 

Questions? Get in Touch

If you have general questions about the Data Continuity Service, the Nasuni Filer, or other services we may provide, contact Customer Success:

Phone: +1.888.9NASUNI (+1.888.962.7864)
Email:   customersuccess@nasuni.com

Interested in becoming a member of Nasuni’s Customer Advisory Council?  Send us a request.

“Excellent support separates a good software product from a fantastic one and Nasuni is proving itself to be just that.”

– CIO, US-based Manufacturing Firm

“It's a rare thing to get this level of support from a software company.”

– Director of IT, International Equipment Manufacturing Company

Our SLA

  • 100% Data Availability
  • 100% Data Access 
  • 100% Security 
  • 100% Immutability 

Read the full SLA